Enterprise IT projects are easy to spot. They are the ones that take weeks and months to complete. And yet they may never truly be complete - because enterprise IT is necessarily complex. As an IT admin, I know it’s always been that way and always will be. Right?
Consumer projects, on the other hand, have to be simple enough and fast enough that almost anyone can get it done without getting frustrated and giving up after an hour of struggle. Even the consumer “experts” have had to get their times down. An Xfinity system installation or upgrade used to waste 2 to 3 hours, but surprisingly is now generally done in half an hour. As a consumer, I just won’t stand for it and consumer providers have adapted.