The key to application success? Usability…

Posted by Clive Longbottom on Mar 28, 2017 11:14:25 AM

The business has made a request to IT for something to be done. IT has done all its due diligence and has come up with a system that meets every technical requirement laid down by the business. IT acquires the software, provisions it and sits back waiting for the undoubted thanks from the business for a job well done. Instead, the business gets quite irate – what does IT think it was doing in forcing such a half-baked system on the end-users?

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Topics: EIM

Information management – when metadata is king

Posted by Clive Longbottom on Mar 15, 2017 1:13:21 PM

Consider a document.  It makes no odds as to whether it is a Microsoft Word document, an Adobe pdf file, an Autodesk file or whatever.  Just what can you find out about it?

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Topics: ECM, EIM, Information Management, metadata

From ECM to EIM: the need for control

Posted by Clive Longbottom on Mar 9, 2017 8:47:35 AM

Enterprise content management (ECM) has long been necessary for organisations in highly regulated industries.  From SoftSolutions through to Documentum and OpenText, companies have implemented systems that control the flow and access of information within their business.
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Topics: ECM, EIM

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