The Art of Measuring Remote End User Experience

Posted by Benny Tritsch on Apr 9, 2015 11:29:00 AM

“To me, when we say mobile first, it’s not the mobility of the device, it’s actually the mobility of the individual experience,” Microsoft CEO Satya Nadella said in November 2014 at a UK event. When remoting into Windows desktops and applications is part of your enterprise mobility strategy, acceptable end user experience is an important success factor. Unfortunately, traditional benchmarking parameters, such as frame rates and system performance counters, do not entirely represent the perceived end user experience (EUX) on a remote client. But what are the parameters and metrics that allow you to judge remote EUX and manage customer expectations?

 

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Topics: XenDesktop, XenApp, RDSH, test tools, CX

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